Emergency Telephone Number

In accordance with the decision of the Hellenic Telecommunications and Post Commission (EETT) with No. 966/2 – Government Gazette 5266/Β/30-11-2020, we would like to inform you that calls to 1024 are subject to the Tariff Policy applied by each mobile and fixed telecommunications network operator. For further information, please visit the website of your network operator as well as the website of the Price Observatory for Telecommunication and Postal Retail Services of EETT.

210 668 2222

Telephone Customer Service

Market

Since their inception, the two companies maintain a socially responsible environment for their clients and their suppliers. In 2021:

The operation and maintenance company “Attikes Diadromes S.A.” managed 23,326 incidents, with an average response time of 5.8 minutes.
The Customer Telephone Service (CTS) of “Attikes Diadromes S.A.” received 356,393 calls, which were answered in an average of 1’ 46’’, while 12,877 outgoing calls were made.
95.5% of the users were very satisfied/satisfied with the service and the behaviour of the CTS personnel (2019 survey data).
99.5% of the users were very satisfied/satisfied with the behaviour of the Toll personnel (2019 survey data).

The two companies have 5 ISO Certifications.